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The School Settings page lets administrators control how users log in, how secure sessions are managed, and which contact information is shown for support. These settings help maintain a secure experience across your school, both for the instructor and student.

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Login Options

Manage which authentication methods are available for your users.

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Available methods

  • Google login: Allow users to sign in with their Google accounts.
  • Email/Password: Standard authentication via email and password.
  • Phone number (OTP): Let users log in with a one-time password sent to their phone.
Administrators can enable one or more methods depending on their school’s accessibility and security needs.
At least one login method must remain enabled for users to access their accounts. Enabling multiple methods can improve accessibility and convenience for your learners.

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Security

Control security behavior for your school, including session restrictions, logout behavior, and video watermarking.

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Device login limit

Limit the number of devices a user can stay logged in on simultaneously.
  • Maximum device login limit: Set how many active devices a single user can have at once. If this limit is exceeded, the user will be will be prompted to log out from already logged in devices through the session manager screen.
If your users commonly access your school on both mobile and desktop, we recommend setting this value to at least two devices.

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Session and Access Controls

Manage how users interact with sessions and password-protected sites.
  • Disable user logout: Prevents users from logging out on their own. This can be useful in controlled environments.
If this option is enabled, you must manually log out users through the User Access Logs section. See User Access Logs for details.
  • Enable password protection for your website: Temporarily restrict access to your site by setting a global password. Users must enter this password before viewing your site or logging in.
This feature is ideal for:
  • Pre-launch or private institutions
  • Testing environments
  • Exclusive cohorts or invite-only batches

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Video Watermarking

Overlay user identifiers during video playback to prevent content misuse and identify unauthorized sharing. Watermark configuration:
  • Font size (px): Adjust text size for readability.
  • Opacity (%): Control how transparent the watermark appears.
  • Display options: Choose which identifiers to show:
    • Name
    • Email
    • Phone number
    • User ID
Multiple identifiers can be combined in a single watermark for enhanced traceability.
Watermark preview
Learn more about Video Watermarking.

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Support Email

Specify the contact email address displayed to users for help or technical assistance.

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Configure your support email

  • Support email address: Displayed in user help pages and in automated communication (e.g., password resets or notifications).
  • Click Save changes after updating your address to apply changes across your school.
You can also preview the user help page to see how this contact information is displayed to learners.
If a support email is not configured, all user support requests are automatically redirected to your billing email by default.

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Best Practices

  • Always enable at least one secure authentication method (Google or Email/Password).
  • Use device limits and session controls to prevent account sharing.
  • Configure video watermarking for courses containing proprietary or paid video content.
  • Maintain an up-to-date support email to ensure your learners can reach you easily.