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To help you get started on Fermion and make the most of the platform, we highly recommend exploring the following resources. We suggest starting with the Demo Video for a quick overview, and then diving into the Platform Playlist for a more detailed walkthrough of features.

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Documentation & troubleshooting

All of Fermion’s functionalities, including detailed guides and troubleshooting tips, are comprehensively documented at docs.fermion.app. This should be your primary reference whenever you need clarification or step-by-step instructions. For example, if you face playback issues with recorded videos, the Video Troubleshooting section can help resolve them quickly. Stay up to date with platform improvements and product changes through the Changelog.

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Platform demo video

The Platform Demo Video provides a comprehensive overview of Fermion, covering most of the platform’s essential features and functionalities.
It walks you through key workflows, including course creation, pricing setup, coding labs, live classes and more, giving you a clear understanding of how to navigate and use the platform effectively.You can watch the demo video below:

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Platform playlist

Once you’ve watched the demo and want to explore Fermion’s features in more detail, check out our Platform Playlist:
Best practicesWe recommend using these resources as your first point of reference whenever you encounter questions or challenges on Fermion.Watch the Demo Video first to get a quick understanding, then explore the Playlist for deeper insights.Always consult the documentation while exploring the platform hands-on.This approach will help you build a strong foundation, reduce friction, and ensure you have quick access to all the features of Fermion.

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Customer success and support

We are here to make your onboarding smooth and help you get the most out of Fermion! Reach out to us at [email protected] for any questions. You can also connect with our community and team on our Discord server for real-time support, discussions, and feature updates. Our team is happy to assist you with setup, troubleshooting, or best practices, ensuring that you can navigate the platform efficiently and confidently.