Account Setup
Q: Who will set up the account for me?
- When you join Fermion, our team will create an account for you with initial login credentials and a URL where you can access the platform.
- Account details will be shared via WhatsApp.
- We recommend going through the Demo Video to quickly understand how the platform works and get started smoothly.
Q: How do we get a custom domain name or white-labelling for our LMS?
- White-labelling and custom subdomains are available as a paid feature.
- Our team (Sahil or Vishnu) will assist you in setting up the custom domain.
- The process typically takes 30–40 minutes, depending on DNS verification and propagation from your domain provider.
- Once verified, your LMS will be accessible under your chosen domain with your branding applied.
Q: How can I set up my first course?
- Detailed documentation is available here: Setting up a Course
- FAQs regarding course setup can be found here: Course FAQs
- Refer to Setup Pricing to get more information about how you can set up pricing for your courses.
Q: How do I get paid?
- Request payouts directly inside the LMS:
- Go to Billings & Earnings → Billing
- Click on Request Bank Account Withdrawal
- Ensure your bank account is added in Payout Details to ensure smooth processing.
- Payouts are processed within 24 hours from Fermion’s end
- Banks may take an additional 3–4 business days for funds to reflect.