Each event represents a specific action or change in your courses, labs, live events, or digital products, and is delivered in real-time to your configured webhook endpoint. By subscribing to the appropriate events, you can automate workflows, trigger notifications, and integrate seamlessly with third-party systems. For example, you could automatically update your CRM when a user enrolls, or trigger post-processing scripts when a live event video is ready.
| Event | Description | Feature |
|---|---|---|
| Lab Run Tests | Triggered when a user presses the “Run Tests” button inside a lab. | Labs |
| Live Event Session Caption Ready | Triggered when captions are ready for a live event session. | Captions |
| Live Event Session Processed MP4 Ready | Triggered when a processed MP4 is ready for a live event session. | Live Classes |
| Paid Product Sale | Triggered when a user purchases a paid product. | Payments |
| Payment Failed | Triggered when a user’s payment fails for any reason. | Payments |
| Payment Initiated But Never Completed | Triggered when a user initiates a purchase but does not complete it within 60 minutes. | Payments |
| Recorded Video Ready for Playback | Triggered when a video uploaded to Fermion is ready for playback. | Recorded Videos |
The details on how to subscribe to each event and use their payloads are explained in the following sections.It’s recommended to start with only the events you need, then expand as your integrations grow.